Technology Resources | Northwest-Shoals Community College

Technology Resources for Students

If you are unable to find the help you need on this page, please contact:

April Cookson, Director Distance Education
Phone: (256) 331-5935
E-mail: cookson@nwscc.edu

The STUDENT HELP SITE is available to all students in Moodle including information on admissions, tutoring, advising, financial aid, test proctoring, library services, technical support, etc.

Students who decide to take Distance Education classes should have these basic technology skills:

Be able to navigate the Internet easily.
Be able to upload and download files.
Be able to install software.
Be able to send and receive e-mails.
Be able to attach files to emails.

Students without this fundamental knowledge should attempt distance classes AFTER they have successfully learned these skills.

Students can access information through myNW-SCC where you will find:

Student Financial Information (Status, requirements & receipts)
Student Scheduling/Registration (Grades, Add/drop, Holds)
Student Information (Contact and account information, e-mail address, "N" number)

Student Email

You will need to know:

Your Student E-mail address
Your student identification number (assigned by Admissions - "N" + nine digits)
Your six-digit Date of Birth

PLEASE NOTE: First time login? Use "nws" + your six-digit date of birth as your password

Copyright Basics for Students

Click here to download some basic information about copyright and everyone's rights and responsibilities.

Technology Requirements

Some classes such as CIS146, CIS147 and CIS148 require Microsoft Office 2013 (PowerPoint, Word, Excel, and Access) to complete lab assignments in a completely distance format.

CIS249 requires Microsoft Windows 7 to complete lab assignments in a completely distance format.

SPH107 requires a webcam with microphone and high-speed internet connection capable of supporting a video call such as Google Hangouts.

ENG101, ENG102, ENG271, and ENG272 all require Microsoft Word or the ability to save documents in Microsoft Word format.

Panopto

Panopto is a video platform for watching videos and viewing live streaming videos using interactive video players. Panopto is a great resource for watching lectures and viewing supplemental video tutorials. It is available to NWSCC students if an instructor decides to use it. This is a very stable, reliable platform for viewing videos.

Look for the PANOPTO block on the right-hand side of the Moodle homepage. If there are videos available, they will be listed . All the student needs to do is click on the name of the video. Students are also able to make notes and share comments with other students.

Panopto Student Support

Students who have problems should contact: April Cookson cookson@nwscc.edu

Upswing

Upswing is a free online tutoring service available to all NW-SCC students for the fall 2016 semester.

Link to Upswing

Username: 'N' number (N must be capitalized)
Password: Six-digit birthdate (mmddyy)

MindTap

MindTap is a product developed by textbook publisher Cengage and designed to be used with their textbooks.

MindTap Getting Started User's Guide
MindTap Technical Support

WebAssign

WebAssign is online software that is integrated with several textbooks. WebAssign is an assessment tool that provides students' with helps to increase student performance.

ProctorU

Distance students who are unable to take exams at the campus testing center, have the option to use ProctorU, an online service that allows students to have exams proctored remotely from their home computer 24-hours a day and 7-days a week. There is an additional fee to the student and certain technical requirements, but this is a great option for busy students since it will allow them to take exams outside of regular Testing Center hours. ProctorU techs have emergency contact information for NW-SCC in case of any extraordinary event.

Watch How It Works!

ProctorU Student Handout

Microsoft Windows XP, 7, or 8
Microsoft Internet Explorer 8.0 or higher (or Firefox Version 23 or higher) (AOL & Google Chrome browsers WILL NOT WORK with many web courses!)
Microsoft Word (or the ability to save in Microsoft Word format)
Printer connected to your computer
DSL / Cable internet connection

Microsoft Office 365

Education for Students is available free to students who are enrolled at qualifying schools. Install Office on up to 5 PCs or Macs and on other mobile devices, including Android, Apple, and Windows tablets.

The site linked above leads you through how to set up your Microsoft Office Outlook account. After logging into Outlook, students are able to download the Office 365 software.

CONNECT4EDUCATION

Student Orientation
Online Student Support

E-mail Technical Support: support@connect4education.com
Web Help Desk:
(703) 880-1180 Ext 200
Monday - Friday 9:00 a.m. - 6:00 p.m. EST

MyLabsPlus

Pearson MyMathLab Support
MyMathLab Student User Guide

ConnectMath

ConnectMath is a program developed by textbook publisher McGraw-Hill. It is developed to be used together with their textbooks. The program guides the student through the problems step-by-step to the solution.

To Learn More about ConnectMath

Further Assistance

For technology assistance, please contact us at one of the numbers or email addresses below.

(256) 331-5395

cookson@nwscc.edu

Program of Study