Hours Of Operation
Muscle Shoals Campus
Bldg. 100
Monday-Friday 7:30 - 3:00
Evenings: Monday-Thursday 4:00 - 5:30
Phil Campbell Campus
Bldg. 304
Monday-Friday 7:30-3:00
Evenings: Monday 4:00 - 5:30

Textbook Refunds


Methods of Payment
We accept Cash, Check, VISA, and Mastercard.

>Make checks payable to NW-SCC
>Checks will be accepted for the amount of purchase only
>Two party checks will not be accepted
>Student ID number should be written on the face of the check

Financial Aid Charges
Pell Grant, Scholarships, and other Financial Aid charges are accepted during the first 10 days of each semester. Dates are posted in the Bookstores.
A Student ID card or driver's license is required to charge to Financial Aid.

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Textbook Refunds
A full refund for books will be granted if:

  • Accompanied by a valid sales receipt.
  • Returned within the first three weeks of the semester in which they were purchased.  (Date will be posted in the Bookstore.)
  • New textbooks MUST be in NEW condition, without any markings or highlighting, and without damage to the covers, pages, or binding.
  • Used textbooks must be returned in the condition they were purchased.
  • Wrapped textbook packages should be returned wrapped with all components intact.

Textbooks purchased using Financial Aid will be credited back to the students account.

Defective textbooks should be returned immediately for replacement.  A receipt is required for exchanging defective books.

At the discretion of the College Bookstore, a refund may require that a check be mailed from the college in lieu of cash.  The check will be mailed to the customer within 14 business days.

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General Merchandise Refunds
Supplies, equipment, tools, and special orders are non-refundable.

Defective merchandise must be returned immediately for replacement.

NW-SCC apparel may be exchanged with a receipt within 10 days.

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Financial Aid Students (Pell, WIA, TRA, Scholarships, etc.)

  • Financial aid students must wait until the first day of class to make purchases and should plan accordingly.

  • Charges will be accepted only during the first ten days of each semester.  Exact dates for charges will be posted in the Bookstore.

  • You must present identification, student ID or driver's license, to charge anything in the Bookstore.

  • Students are responsible for knowing what books and merchandise can be charged to their particular type of financial aid or program.

  • Gift items, clothing and backpacks can not be charged to any type of financial aid.

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Bookstore Tips

  • Notice the signs posted in and around the Bookstore to keep you informed.

  • Lines are unavoidable when numerous students need their books at the same time.

  • Shop early if possible for a better selection of used books.

  • Remember to bring your Student ID card.

  • Bring your class schedule with you to the bookstore to purchase books.

  • Books are clearly marked with shelf tags to identify the course in which they are used.  Just match the course number to your schedule.

  • If you purchase the wrong book, you may return it provided you follow our refund policy.

  • When a book is listed as optional, we suggest you delay purchasing the book until you have been to class.

  • Always keep your register receipt.

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